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The purpose of this policy is to inform data subjects about the different processing activities carried out by this organisation through the website that affect their personal data, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 and Spanish Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights.

1. IDENTIFICATION AND CONTACT DETAILS OF THE DATA CONTROLLER

EXCOM SOLUTIONS SERVICIOS EMPRESARIALES SL, hereinafter EXCOM GLOBAL, with registered office at PLAZA DE GRECIA Nº 1, FLOOR 1, OFFICE 1 (45005 TOLEDO), TOLEDO, Tax Identification Number B45850500, contact telephone number 910606011 and email address info@excomglobal.com

2. PURPOSES OF THE PROCESSING OF YOUR PERSONAL DATA

USERS/VISITORS OF THE DATA CONTROLLER’S WEBSITE
We will process the personal data provided for the following purposes:

  • To respond to requests, complaints and incidents submitted through the contact channels available on our website.
  • To understand visitor behaviour on the website in order to detect potential cyberattacks against our website.
  • To comply with the legal obligations directly applicable to us and governing our activity.
  • To protect and exercise our rights or respond to claims of any kind.
  • Where applicable, to send commercial communications relating to the goods or services that form part of our activity and/or news or newsletters related to our sector. Refusal to provide us with authorisation will make it impossible for the organisation to send you information.
  • Where applicable, to manage your participation in competitions and promotions organised by the organisation. Refusal to provide us with authorisation will make it impossible for you to participate.
  • Where applicable, to send satisfaction and/or quality surveys. Refusal to provide us with authorisation will make it impossible to evaluate the service provided.

3. LEGAL BASIS FOR PROCESSING

USERS/VISITORS OF THE DATA CONTROLLER’S WEBSITE

  • The consent you have given us to process your data for the stated purposes. Refusal to provide your personal data will make it impossible to process your data for the aforementioned purposes.
  • Compliance with the legal obligations applicable to us. In this case, the data subject may not object to the processing of their personal data.
  • Our legitimate interest in protecting our image, business and track record by preventing attacks against our website. In this case, the data subject may not object to the processing of their personal data, although they may, where applicable, exercise the rights recognised in the “Rights” section of this policy.

CANDIDATES FOR JOB VACANCIES OR JOB APPLICANTS

  • The consent you have given us to process your data for the stated purposes. Refusal to provide your personal data will make it impossible to process your data for the aforementioned purposes.
  • Compliance with the legal obligations applicable to us. In this case, the data subject may not object to the processing of their personal data.
  • Our legitimate interest in protecting our image, business and track record by preventing attacks against our website. In this case, the data subject may not object to the processing of their personal data, although they may, where applicable, exercise the rights recognised in the “Rights” section of this policy.

4. WEBSITE PLUGINS AND TOOLS

YouTube
Our website uses plugins from the YouTube platform, using technology provided by Google. YouTube will only associate your browsing behaviour with your personal profile if you are logged in to your account. You can prevent this by logging out.
We recommend that you carefully read our provider’s privacy policy beforehand by clicking here.

5. DATA RETENTION PERIODS OR CRITERIA

The personal data provided will be retained for as long as necessary to fulfil the purposes for which it was originally collected.

Once the data is no longer required for the processing concerned, it will be duly blocked so that, where applicable, it may be made available to the competent Public Administrations and Public Bodies, Judges and Courts or the Public Prosecutor’s Office during the limitation period for any actions that may arise from the relationship maintained with the client and/or for the retention periods established by law.

Where you have provided us with your CV, we will retain your data for a maximum period of two years from the date of receipt, after which it will be deleted, unless you have updated your data or authorised us to retain it for a longer period than stated. For the relevant purposes, we inform you that you may withdraw your consent at any time.

AUTOMATED DECISION-MAKING AND PROFILING
The website does not make automated decisions or carry out profiling.

6. RECIPIENTS

During the period in which your personal data is processed, the organisation may disclose your data to the following recipients:

  • Judges and Courts.
  • State Security Forces and Bodies.
  • Other competent public authorities or bodies where the data controller is legally required to provide the personal data.
  • Where applicable, Data Processors that provide services to us.

7. INTERNATIONAL DATA TRANSFERS

The organisation does not carry out any International Data Transfers. Should it subsequently become necessary to carry out international data transfers, the level of protection in the destination country will be verified and the safeguards required by the applicable regulations will be adopted.

8. SOCIAL MEDIA

In order to enable you to participate in our activity and remain informed about our latest news, we inform you that EXCOM GLOBAL has created profiles on Social Media platforms.

All users have the opportunity to join our social media platforms or groups. However, you should bear in mind that, unless we request your data directly, for example through marketing activities, competitions, promotions or any other valid method, your data will belong to the corresponding Social Media platform. We therefore recommend that you carefully read its terms of use and privacy policies and ensure that you configure your data-processing preferences appropriately.

Below, we provide links to the privacy policies of the different Social Media platforms on which we are present, so that you can access their privacy policies at any time and configure your profile to protect your privacy:

Facebook
X (Twitter)
LinkedIn
YouTube
Instagram
TikTok
Pinterest
Flickr
Google +

9. RIGHTS

Data subjects may request further information about the processing of their personal data and may, at any time and free of charge, exercise their rights of access, rectification and erasure, request the restriction of the processing of their personal data, object to such processing, request data portability, provided that this is technically possible, or withdraw the consent given and, where applicable, not be subject to a decision based solely on automated processing, including profiling.

To do so, you may use the forms provided by the organisation or send a written request to the postal address or email address stated in the heading. For the relevant purposes, we inform you that you may be asked to provide your Spanish National Identity Document or another equivalent document in order to verify your identity, provided that this cannot be done through less intrusive means.

Should you consider that your rights concerning the protection of your personal data have been infringed, particularly where you have not obtained satisfaction in exercising your rights, you may lodge a complaint with the competent Data Protection Supervisory Authority, the Spanish Data Protection Agency, through its website www.aepd.es

In compliance with Article 21 of Spanish Law 34/2002 on Information Society Services and Electronic Commerce, if you no longer wish to receive information about our services, you may unsubscribe by clicking the “Unsubscribe” section of the email.

10. ACCURACY OF THE DATA

The data subject guarantees that the data provided is truthful, accurate, complete and up to date and undertakes to report any changes to the data provided through the channels made available for this purpose and indicated in section one of this policy. The data subject will be liable for any direct or indirect loss or damage that may arise as a result of a failure to comply with this obligation.

Where the user provides data relating to third parties, they declare that they have obtained the consent of the data subjects and undertake to provide them with the information contained in this clause, releasing the organisation from any liability arising from a failure to comply with this obligation.

11. AMENDMENTS AND UPDATES

This Privacy Policy may be amended or updated in accordance with established legal requirements, in order to adapt it to instructions issued by the Spanish Data Protection Agency or as a result of changes to our website. For this reason, we recommend that users review our Privacy Policy periodically.

Should you have any questions about this policy, you may contact EXCOM GLOBAL through the forms provided by the organisation or send a written request to the postal address or email address stated in the heading.